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Grievance Redressal Mechanism

How to raise a grievance

If you have a grievance or complaint regarding our services, we ask that you first write to us directly. We are committed to resolving complaints within 21 calendar days.

  1. 1

    Write to us

    Email grievance@merisiswealth.com with the subject 'Client Grievance' followed by your name and account number if applicable. Describe your complaint clearly and include any supporting documents.

    grievance@merisiswealth.com
  2. 2

    Acknowledgement

    We will acknowledge receipt of your complaint within 3 business days and provide a timeline for resolution.

    Pending confirmation
  3. 3

    Resolution

    We aim to resolve all complaints within 21 calendar days. If your complaint requires additional time, we will notify you of the expected resolution date.

    Pending confirmation
  4. 4

    Escalation to SEBI

    If your complaint is not resolved to your satisfaction within 21 calendar days, you may escalate to SEBI through the SCORES portal.

    scores.sebi.gov.in

    SCORES helpline: 1800 266 7575 / 1800 22 7575

Principal Officer and Compliance Officer contact details to be confirmed and inserted before launch, required under SEBI (Portfolio Managers) Regulations, 2020. Merisis Wealth Management Pvt. Ltd. · SEBI Portfolio Manager Registration No. INP000006846.